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Gruppo MD is the trading name of M & A Droumpani S.A. Our headquarters are at 49 Steliou Kazantzidi str. P.O. Box 60492, 57001 Thessaloniki GR and our showroom is at Thessalonikis 32, 14342 Nea Filadelfeia, Athens GR. Our VAT number is 999978973. Gruppo MD’s website and related services are made available to you in accordance with the following Terms of and Conditions and any other rules posted on our website. Gruppo MD reserves the right to amend or renew the terms and conditions of transactions. The company assumes the obligation to update this document in case of any change or addition to the terms.
In order to make purchases on our website, you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided. This information will in no way be disclosed, transferred, or sold to a third party unless imposed by a Public Authority (court, etc.).
By accessing the Website, you agree that this Cookie Policy will apply whenever you access the Website on any device. Cookies are small text files stored on your computer by your browser. They're used for many things, such as remembering whether you've visited the site before, so that you remain logged in - or to help us work out how many new website visitors we get each month. They contain information about the use of your computer but don't include personal information about you (they don't store your name, for instance). Any changes to this policy will be posted here.
To help ensure that your shopping experience is safe, simple and secure Gruppo MD uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. We do not collect or retain any of your credit card information that you enter during the check-out process. All credit card transactions are performed in Piraeus’ Bank secure platform.
All orders are subject to acceptance and availability, and items in your shopping bag are not reserved and may be purchased by other customers. Gruppo MD offers products for sale that are in stock and available for dispatch from our distribution center. Occasionally however, we may be waiting for shipments from our suppliers, in which case the product will be tagged with the label “Temporarily unavailable”. In this case you have the possibility of making an advance payment for an advance purchase by contacting our customer service. This will ensure that you receive this item in priority once designer stock has been delivered to Gruppo MD. Your rights regarding an advance purchase are the same as those for any other purchase Gruppo MD. Alternatively, you may simply choose to register your email address for notification of arrival of selected items not held in stock.
For any order cancellation or change of address or payment, you may email info@gruppomd.gr. This option is available until the moment that you have been informed of the shipment of your order by email. After this point no cancellations or changes to your order are possible.
The following 4 methods of payment are accepted:
Cash on Delivery: Payment will be collected at the time of delivery by the driver.
Credit or Debit Card: All credit card transactions are performed in Piraeus’ Bank secure platform accepting Visa, Mastercard, Maestro.
Paypal or Viva Wallet: Gruppo MD welcomes payments from PayPal or Viva Wallet Accounts.
Bank Transfer: Your payments must be addressed to the following bank account:
Alpha Bank: GR33 0140 4780 4780 0233 0000 223
Εθνική: GR57 0110 2100 0000 2100 0765 038
Πειραιώς: GR08 0172 2390 0052 3901 5914 760
Eurobank: GR57 0260 0410 0000 3020 0681 318
Viva Wallet: pay.vivawallet.com/gruppomd
Please, send your payment confirmation to info@gruppomd.gr for immediate processing of your order.
Shipping in Greece and Cyprus is done by transport services between 9 am and 3 pm on working days. Estimated delivery times are 1-2 working days for Greece and 3 working days for Cyprus. Orders placed on Friday, Saturday and Sunday will be processed on Monday or the next working day. Working days exclude Saturdays, Sundays and major public holidays. Gruppo MD shall not be held responsible for delays in shipments caused by weather conditions or any other circumstances beyond our control.
If for any reason you are not satisfied with a purchase, the item(s) can be returned for a product exchange, store credit or refund within 14 days of the order’s delivery date. In order for returns to be accepted, all items must be in perfect condition with security tag, receipt and original packaging. Send us an email at info@gruppomd.gr, within 7 days of your package delivery. Gruppo MD reserves the right to refuse returns that are unauthorized and/or not sent in accordance with the return policy detailed online and in the Return Instructions accompanying an order. Please note that free return policy is limited to one exchange only.
Items can be exchanged for a different size or an alternative style.
Refunds will be processed as soon as returned items have been checked and accepted. Refunds can only be remitted to the initial credit card, Paypal, Viva Wallet or bank account used for paying for the order. Processing time may vary depending on the bank or credit card company.
